tokidoki Privacy Policy


  PRIVACY POLICY & TERMS OF USE



TOKIDOKI, LLC. ("tokidoki," "we," "us," "our") provides www.tokidoki.it (the "site"). Please read this Privacy Policy and Terms of Use carefully before using this site. By using tokidoki.it, you acknowledge that you have read this Privacy Policy and Terms of Use and agree to be bound by it. If you do not agree to any of the terms contained within this Privacy Policy and Terms of Use, please do not access the tokidoki website.

tokidoki is committed to protecting your privacy and firmly believes that electronic security is necessary. In support of this, we only use the personal information that you provide to create a more personalized and entertaining experience for you, in accordance with the terms outlined below. The following Privacy Policy explains what information we collect from you, how we use this information, to whom we disclose it and how to access, modify or remove it from our system.

 


  YOUR PERSONAL INFORMATION & HOW WE USE IT


WHAT INFORMATION DO WE COLLECT?

We collect information from you when you set up an account, place an order on our site or subscribe to our newsletter.

The information that we collect may include:

  • Your name and contact information
  • Shopping History
  • Payment Information
  • The browser and device you use when visiting our site

When making a purchase, we need to know your name, email address, mailing address, phone number, credit card number and credit card expiration date. This information is necessary for us to process and fulfill your order and to keep you informed of its status. You may also register with us by providing information similar to that which you would provide when you make a purchase to help us better serve your interests.

EMAIL MARKETING & PROMOTIONS

You may also subscribe to our tokidoki mailing list where we send you occasional e-mail newsletters informing you of new products and/or tokidoki events in your area. You can opt out of our e-mail newsletters at any time by clicking on the unsubscribe link located at the bottom of all of our newsletters. If you register an account with us, you can also opt out of our newsletters by clicking on "Newsletters Subscriptions" and deselecting the General Subscription box right in your account dashboard.

From time to time, we may also run contests or other promotions. If you participate, we may request your name, mailing address, email address and other information in order to administer the promotion and notify winners. When you submit a request, review or comment to our customer service department, we may ask you for your email address. When you visit our site, we also collect IP addresses in aggregate form, but these are not linked to any of your personally identifiable information. We may from time to time conduct on-line surveys. When you complete a survey on-line, we may ask for certain information from you, including your age, zip code, shopping habits, email and/or mailing address.

HOW DO WE USE YOUR INFORMATION?

When you place an order on our site, we will use your information to process and fulfill your order. We may send you an email to confirm or update you on the status of your order. We may also need to contact you by regular mail, email or phone if we have any questions regarding your order.

When you order, register, subscribe to our newsletter, complete a survey or participate in any contest or promotion on our site, we will use the information you provided to us to send you email or regular mail from us regarding products, services or other contests and promotions that we think may be of interest to you. We may also use information you provide to us to personalize your shopping experience by using your product interests and purchase information to recommend other products, services or promotions that we believe may interest you, including those of other companies. We may also notify you of functionality changes to the site. In addition, in an effort to better service our customers and improve the shopping experience on our site, we may from time to time aggregate your information with information of other customers to help us analyze trends, purchasing patterns and preferences, and demographics.

THIRD-PARTY SERVICES

The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Service providers, such as payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them in order to fulfill your order.

For these providers, we recommend that you read their privacy policies so that you can understand the manner in which they handle your personal information. Certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our site’s Terms of Service.

When you click on the links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

HOW DO WE USE "COOKIES?"

"Cookies" are small pieces of information stored by your browser on your computer's hard drive. Cookies do not contain personally identifying information. Most web browsers are set up to accept cookies; you can usually change your browser settings to refuse cookies. We use cookies to enhance your shopping experience at our site to allow you to navigate quickly, and to keep track of items when you shop on-line. Cookies are not used on our site to store your account information; this information is stored securely on the site's server. When you log in at the site with your username and password or make a purchase, we will assign you a secure session id. The server then passes your information to you through this secure session id. Also, we will use cookies to monitor and maintain information about your use of our site. We also use cookies to track the identity of the Web site you visited immediately prior to visiting our site. Otherwise, we will not track information about your use of other websites.

Google Analytics. This Site uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses Cookies to help analyze how users use the site. The information generated by the Cookie about your use of the site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating use of the site, compiling reports on site activity for us, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties in accordance with its privacy policy, which is available at https://policies.google.com/privacy. By using this site, you consent to the processing of data about you by Google in the manner and for the purposes set out above and in Google's privacy policy.

HOW DO WE PROTECT YOUR INFORMATION?

We take your security seriously, so the information you provide to us when placing an order is encrypted using secure socket layer technology (SSL) and stored with RSA-2048 encryption. Our site is regularly monitored for vulnerabilities and your personal information is treated as confidential and contained behind secured networks. All transactions are processed through a secure payment gateway and are not stored or processed on our servers.

If at any time, you would like us to delete your customer account, please contact us at service@tokidoki.it with your request. Please keep in mind that there may be residual information that will remain within tokidoki databases, access logs and other records, which may or may not contain personally identifiable information. tokidoki reserves the right, from time to time, to re-contact former users of the Site.

 


  CHILDREN'S ONLINE PRIVACY PROTECTION ACT


tokidoki is committed to protecting the safety of children online. In compliance with the Children's Privacy Protection Act "COPPA," we will never knowingly request or use personal information from children under 13 years of age without prior parental consent. If tokidoki receives actual knowledge that a subscriber is under 13 years of age, tokidoki will eliminate all personal information relating to this subscriber from our files. Please contact us at service@tokidoki.it if you have any questions.


  CONTACT US


If you have any questions or comments regarding this privacy statement, the practices of this site, or your dealings with tokidoki, you can contact us via the following:

Email us at: service@tokidoki.it

Call or write us at:

tokidoki
Attn: Data Protection Officer
5655 West Adams Blvd.
Los Angeles, CA 90016
Toll Free 1-866-TOKIDOKI
Phone: 1-323-930-0555
Fax: 1-323-930-0999